Carolina Fontenelle de Mello e Souza

Carolina Fontenelle de Mello e Souza

Lead Design Program Manager for Salesforce Platform UX at Salesforce
Greater Seattle Area

Carolina Fontenelle de Mello e Souza is Lead Design Program Manager for Salesforce Platform UX at Salesforce. She previously held design roles at Adobe Systems, Dashwire, and other organizations, and co-founded Cacumbu Design. Her expertise includes user-centered design leadership and innovation for global SaaS and consumer technology companies.

  • Salesforce Lead Design Program Manager for Salesforce Platform UX 2026–present, Senior Manager User Experience: Platform Admin experiences - Setup, User Access & Trusted Services 2024–2026, Senior Manager User Experience: Analytics Consumer Business Experience 2020–2024 · current
  • Tableau Software Product Design Manager 2020, Sr. User Experience Designer 2016–2020 · past
  • HTC UX Design Lead 2014–2016, Sr. User Experience Designer 2011–2014 · past
  • Dashwire Head of User Experience Design 2011 · past
  • iSoftStone Senior Designer 2008–2011 · past
  • University of Washington logo
    University of Washington Adjunct Professor 2008–2011 · past
  • CarolDZ Freelance Designer 2007 · past
  • Microsoft Senior Designer Contractor, through Filter Talent 2007–2008 · past
  • Adobe Systems Visual Designer 2005–2007 · past
  • Cacumbu Design Co-founder and Designer 2002–2003 · past
  • Tatil Design Graphic Designer 2001–2002 · past
  • EG Design Studio. Ana Couto Design Studio and Museum of Modern Art RJ Graphic Design intern 1998–2000 · past

Education

  • Yale School of Management Business Perpectives for Creative Leaders · 2024
  • University of Washington MFA, Visual Communication Design · 2003–2005
  • UERJ BA, Graphic and Industrial Design · 1997–2001
  • Editora Abril (Abril Magazine Publisher) extra-curricular course, Publications Design · 2000
  • IMPA (Pure and Applied Math Institute) extra-curricular course, Introduction to Computer Graphics · 1998

Organizations

See all 12
  • Salesforce Lead Design Program Manager for Salesforce Platform UX 2026–present, Senior Manager User Experience: Platform Admin experiences - Setup, User Access & Trusted Services 2024–2026, Senior Manager User Experience: Analytics Consumer Business Experience 2020–2024 · current
  • Tableau Software Product Design Manager 2020, Sr. User Experience Designer 2016–2020 · past
  • HTC UX Design Lead 2014–2016, Sr. User Experience Designer 2011–2014 · past

Education

  • Yale School of Management Business Perpectives for Creative Leaders · 2024
  • University of Washington MFA, Visual Communication Design · 2003–2005
  • UERJ BA, Graphic and Industrial Design · 1997–2001
  • Editora Abril (Abril Magazine Publisher) extra-curricular course, Publications Design · 2000
  • IMPA (Pure and Applied Math Institute) extra-curricular course, Introduction to Computer Graphics · 1998

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