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AI2 Spinout BirchAI Raises $3.1M Seed to Automate Healthcare Customer-Support Call Summaries

BirchAI, an AI2 spinout founded in June 2020, raised $3.1 million in seed funding for software that transcribes, summarizes and analyzes healthcare customer-support calls to reduce post-call documentation time and improve employee and patient satisfaction. CEO Kevin Terrell says the Seattle startup targets medical device, pharmaceutical and insurance companies and lets employees edit AI-generated summaries.