Patrick Thompson says CRM 'lock-in' is mostly fear — Clarify migrations (Salesforce, HubSpot, Dynamics, spreadsheets) typically take hours or a day

Patrick Thompson argues that CRM 'lock-in' is largely a perception problem: data migrations (Salesforce, HubSpot, Dynamics, spreadsheets) often take hours or days, and the main real cost is weeks of change management and risk aversion rather than technical migration complexity.

Comments: John Gusiff

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