Geoff McDonald
Geoff McDonald is CEO and Co-Founder at Ambassador, where he leads the development of an AI platform that transforms customer feedback into actionable business intelligence. He is also Chief Executive Officer at ContextLink and a Board Member at i2 Holdings, ChalkLabs, and ContextLink. Previously, he co-founded and led companies including Element Data, SplashLab Social, Bridgeworks Creative, and Woke Consulting. His roles have spanned product, marketing, and client services.
Seattle Startup Ambassador Acquires Tacoma-based Ad Platform Humming to Enhance AI Customer Engagement
Seattle startup Ambassador acquired Tacoma-based ad platform Humming to integrate its digital ad technology and enhance its AI-driven customer engagement services. Ambassador anticipates more acquisitions amid an AI startup shakeout, leveraging its longstanding proprietary customer data to stay competitive.
Seattle Startup Ambassador Raises $7M to Grow AI-Powered Customer Feedback Platform and Launch HiroAI in 2024
Seattle startup Ambassador raised $7 million to expand its AI-driven software that helps companies analyze customer feedback and manage engagement tools. The funding supports the launch of HiroAI, which aids marketing teams by providing insights and action recommendations to boost retention and revenue.
Seattle Startup Ambassador Recruits Former Zipwhip Leaders, Closes $4.5M Convertible Note to Expand Conversational Commerce
Ambassador, a Seattle-based conversational commerce startup with over 200 clients and $3 million in annual recurring revenue, recently added former Zipwhip leaders to its team to drive growth. The company is closing a $4.5 million convertible note round and aims to leverage AI and messaging technology to enhance customer referral and rewards programs.
Organizations
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Ambassador CEO Ambassador/Co-Founder 2021–present, Board Member - Ambassador 2021–present · current
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ContextLink Chief Executive Officer 2019–present, Board Member 2019–2025 · current
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i2 Holdings Board Member 2019–present, CEO/Co-Founder 2019–2023 · current
Education
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Montana State University-Bozeman Bachelor of Applied Science - BASc, International Business and Liberal Studies
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Seattle University
