Taylor Halliday

Customer Obsession & Agentic AI Power Ravenna's Reinvention of Internal Ops

Most startups bolt AI onto old products. ⁨@ravennahq⁩ reimagined the entire workflow. When we first met Kevin Coleman and Taylor Halliday, it was clear they weren't just chasing the hype cycle. They were pairing AI-native architecture with deep founder-market fit, and rebuilding how internal ops work — from first principles. Their new company, Ravenna, is going after a $160B+ market dominated by legacy players. But instead of being intimidated by incumbents, they got focused, making some smart moves that more early-stage teams should consider: 1) Speak with 30+ customers before writing a line of code 2) Define a clear ICP…