Usermind
Facts
- HQ
- Seattle
- Sectors
- Marketing software, Customer data platform
- Founded
- 2013 Seattle business license
- Type
- Corporation Seattle business license
- Employees
- 15
- Registered name
- Usermind Inc Seattle business license
- Stage
- acquired
Anthony Bontrager of WestRiver Group says he makes 3–5 PNW SaaS/AI investments yearly with $500k–$5M initial checks and $10M follow-on capacity
Anthony Bontrager, a former adtech founder and current investor at WestRiver Group, favors hands-on board involvement and invests in PNW SaaS/AI/ML companies with initial checks of $500k–$5M, targeting 3–5 new deals yearly and about 15–20 monthly pitches. He highlights Qorus Software as a standout portfolio company and emphasizes governance, go-to-market support, and follow-on reserves of ~$10M per company.
Qualtrics acquires Seattle journey-orchestration startup Usermind to bolster XM Directory
Qualtrics has acquired Seattle-based marketing startup Usermind, a 2013-founded leader in journey orchestration with about 40 employees, to strengthen its Qualtrics XM Directory and customer interaction tracking. Usermind, led by CEO Michel Feaster, raised $14 million in January, weathered pandemic layoffs, and saw increased demand as companies accelerated digital adoption.
Usermind raises $14M led by WestRiver Group as pandemic-driven digital demand boosts Seattle startup
Seattle marketing startup Usermind raised $14 million in a funding round led by WestRiver Group as demand for digital customer-experience software surged during the pandemic; total funding is $60 million and headcount has recovered to just over 50 employees.
Pro.com lays off 52 employees as COVID-19 halts construction; CEO Matt Williams confirms WARN filing
Seattle-based Pro.com laid off 52 employees after COVID-19 halted its construction work, and the company is resuming jobs with new safety and contact-tracing measures. CEO Matt Williams said the cuts were disclosed in a Washington WARN filing and affect a company that employs about 150 people on LinkedIn.
Usermind lays off 15 employees (25% of staff) amid COVID-19; CEO Michel Feaster calls it heartbreaking
Seattle marketing-software startup Usermind laid off 15 employees — about 25% of its staff — citing economic impact from the COVID-19 crisis, CEO and co-founder Michel Feaster said. The company, founded in 2013 and backed with over $45 million in funding, will help affected workers find new jobs while focusing on its customer-journey platform.
Michel Feaster on running toward fear, 7-figure deals, and category creation at Usermind & Apptio
Usermind has raised $50M, created a category, and closed 7-figure deals. But, CEO Michel Feaster, didn't always think of herself as a founder. Hear how she ran toward her biggest fears to make the leap from executive to founder after 15 years, lessons from Apptio's success, and how creating a category lets you "set the price."
Puppet Acquires Seattle Startup Distelli to Enhance Cloud Automation and Code Deployment
Puppet has acquired Seattle-based startup Distelli to enhance its cloud automation platform by integrating Distelli’s efficient code deployment tools. Distelli, founded in 2015 and backed by Andreessen Horowitz, will join Puppet’s Seattle office to help improve software development speed and visibility for Puppet’s 37,000 customers.
