Robi Ganguly
Robi Ganguly is currently an advisor and board member at Big Ideas Strategy. He previously founded Apptentive, a startup acquired after his departure, and has held leadership roles at Alchemer and Big Ideas Strategy, LLC. His expertise centers on customer-focused technology leadership.
KKR-Backed Alchemer Acquires Seattle Startup Apptentive to Expand Mobile Feedback Tools
Alchemer, backed by private equity firm KKR, acquired Seattle-based Apptentive to integrate mobile customer feedback capabilities into its survey platform. Apptentive CEO Robi Ganguly will join Alchemer's executive team while most Apptentive employees transition to Alchemer.
Seattle startups including Apptentive, Textio and TINYpulse rely on Slack/Zoom and regular check‑ins as teams go fully remote during COVID-19
Seattle startups shifted to remote work during the COVID-19 outbreak, relying on chat and video platforms to keep business and social interactions going while monitoring employee well-being. Companies like Apptentive, Textio and TINYpulse report tools and check-ins help, but leaders note challenges for employees who struggle with isolation or being heard online.
Organizations
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Big Ideas Strategy Advisor, Board Member, Lover of Customers 2024–present · current
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Apptentive CEO 2011–2023, CEO and Co-founder 2023 · current
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Alchemer GM, Mobile 2023–2024 · past
Education
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Pomona College BA, Politics, Philosophy and Economics (PPE) · 1996–2000
