Robi Ganguly
Robi Ganguly is currently an advisor and board member at Big Ideas Strategy. He previously founded Apptentive, a startup acquired after his departure, and has held leadership roles at Alchemer and Big Ideas Strategy, LLC. His expertise centers on customer-focused technology leadership.
Robi Ganguly
Apptentive CEO and Co-founder, Robi Ganguly, shares how his company is helping give consumers a voice and enterprise brands measure customer sentiment in actionable ways. Eight years in and over $17 million in funding raised, Apptentive has helped clients see a 500% increase in App Store ratings and reviews, an 80% increase in positive customer sentiment and a 100% increase in customer retention. In this episode, Robi gives helpful tips on what to look for in investors and board members, being intentional with culture and values, and the importance of giving people a voice. He also opens up about his…
Organizations
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Big Ideas Strategy Advisor, Board Member, Lover of Customers 2024–present · current
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Apptentive CEO 2011–2023, CEO and Co-founder 2023 · current
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Alchemer GM, Mobile 2023–2024 · past
Education
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Pomona College BA, Politics, Philosophy and Economics (PPE) · 1996–2000
